GeraJobs / UK salary by occupation / Call and contact centre occupations
Call and contact centre occupations Salary (UK)
A Call and contact centre occupations in the UK earns a median gross annual pay of £27,035, with most pay between £24,282–£32,536 (25th–75th percentile). Real figures from the ONS Annual Survey of Hours and Earnings (SOC 7211, ASHE 2025 provisional, April 2025 reference period, ONS, OGL v3).
Quick answer
The median UK salary for a Call and contact centre occupations is £27,035 gross per year (typical range £24,282–£32,536). This is a real ONS estimate for full-time employees, April 2025 — ASHE 2025 provisional, April 2025 reference period, ONS, OGL v3.
Call and contact centre occupations pay distribution (UK)
| Statistic | Gross annual pay |
|---|---|
| 10th percentile | £21,885 |
| 25th percentile | £24,282 |
| Median (50th percentile) | £27,035 |
| Mean (average) | £28,807 |
| 75th percentile | £32,536 |
| 90th percentile | Suppressed by ONS |
Based on an estimated 26,000 UK jobs in this occupation. Cells ONS suppressed for reliability are marked “Suppressed by ONS” and never estimated.
Compare your salary
Enter your current gross annual pay to see how it sits against the ONS median of £27,035 for Call and contact centre occupations in the UK.
Call and contact centre occupations salary by UK region
| Region | Median (annual) | vs UK median |
|---|---|---|
| South West | £28,925 | +£1,890 |
| East Midlands | £28,804 | +£1,769 |
| London | £28,266 | +£1,231 |
| East | £27,984 | +£949 |
| Scotland | £27,092 | +£57 |
| South East | £26,959 | −£76 |
| North West | £26,448 | −£587 |
| North East | £26,362 | −£673 |
| Yorkshire and The Humber | £26,332 | −£703 |
| West Midlands | £26,307 | −£728 |
| Wales | £26,288 | −£747 |
Only UK regions ONS published for this occupation are shown; suppressed regional cells are omitted, never estimated.
See live Call and contact centre occupations jobs on GeraJobs
Find roles hiring now — every listing shows pay where the employer disclosed it.
Browse Call and contact centre occupations jobsGet UK pay updates when ONS refreshes ASHE
ASHE updates roughly once a year. Save your email and we’ll send the refreshed UK figure for this occupation when ONS publishes it.
Call and contact centre occupations salary — frequently asked questions
- How much does a Call and contact centre occupations earn in the UK?
- The median gross annual pay for a Call and contact centre occupations (SOC 2020 code 7211) in the UK is £27,035, according to the ONS Annual Survey of Hours and Earnings (ASHE 2025 provisional, April 2025 reference period, ONS, OGL v3). Most pay falls in the £24,282–£32,536 range (25th to 75th percentile).
- Is the Call and contact centre occupations salary figure real or estimated?
- It is a real published ONS estimate — the median gross annual pay for full-time employees in the April 2025 ASHE reference period. No number on this page is modelled, interpolated, or mixed with survey panels. Cells that ONS suppressed for reliability are omitted, never guessed.
- Where does a Call and contact centre occupations earn the most in the UK?
- Of the UK regions ONS publishes for this occupation, the highest median is £28,925 in South West. Regional medians for 11 regions are listed on this page; regions where ONS suppressed the cell are not shown.
Related
- All UK occupations →
- Remote Salary Directory — pay by role from real remote listings.
- GeraLearn — upskill toward a higher band.
Source: Office for National Statistics — Annual Survey of Hours and Earnings (ASHE), Table 14.7a (occupation 4-digit SOC) + Table 15 (4).7a (region by occupation), Full-Time sheet. Figures are Median gross annual pay (GBP), full-time employees, April 2025 reference period (ASHE 2025 provisional, April 2025 reference period, ONS, OGL v3). Released 2025-10-23, corrected 2025-12-19. Licensed under the Open Government Licence v3.0 (OGL v3). No figure is modelled or interpolated.